In order to improve the operational efficiency of restaurant and catering enterprises by using modern information technology, this paper develops an E-commerce on-line catering reserving and ordering system based on mobile intelligent terminal, which is based on Android platform. The system integrates with wireless communications, artificial intelligence, and database technologies and achieves many functions, such as reserving, ordering, evaluation, recommending, restaurants navigation, scheduling, information displaying, and ordering records management, etc. The system has realized customer-focused, personalized, and high quality catering reserving and ordering service and has been used in several restaurant in E-commerce Online Catering Reserving and Ordering System
Facing from intense competition of similar production and service, the managers of catering industry, like restaurant and restaurant, try to find new management ideas and approachs. They consider measures to improve operation efficency, cut the cost and enhance users’ approval and experience level by adapting modern information technology -21. The modern catering industry needs a new marketing service mode of ebusiness reserving and ordering, which can realize the process of reserving seat, ordering food, making recipe and buying bill rapidly, efficiently, conveniently and accurately[31. Then a type of fashionable, avant-garde and completely self-service consumption entertainment is provided and is the first choice of consumers and dealers. The e-commerce on-line catering reserving and ordering
system based on intelligent terminal adapts mobile communication technology and intelligent terminal platform to replace the traditional food ordering. The system brings a new management idea and service approach, which standardizes the operating procedures, improves the service efficiency and qUality. Also the system helps to realize the maximization of enterprise value while also allowing the lowest cost, which enhances the enterprise market competitiveness and profitability, strengthens its competitive advantage of the catering industry
The e-commerce on-line catering reserving and ordering system based on mobile intelligent terminal supports the functions like on-line catering reserving, ordering, comment and recommendation. We made research on the domestic and overseas status and trend on the e-commerce reserving and
ordering mode based on mobile intelligent terminal[61, tried to find out and analyze the key factors which affect the marketing mode of e-COmmerce reserving and ordering, such as user terminal, technology service and logistics network[7]. Thus an advanced, complete, convenient and practical on-line catering reserving and ordering system which integrates catering reserving and ordering, comment and navigation functions was developed, providing the service of autonomous catering reserving and ordering at any time
1)Reserving and ordering module: Customers can select the dishes wanted based on the dish category and list, input the dish count, taste demand and other requirements. The module realizes the videos transmission of dishes production and waiting time displaying in real time.
2)Dish recommendation module: With the algorithm of dish recommendation, the module produces the recommended menu automatically with reference to customer input data like customer count, native place, consumer price.
3)Dish comment module: The module introduces the dish comment system of star level and a comment model is constructed based on the standard. When the customers complete their catering, they can make comments on overall impression and every dish with star level.
4)Restaurant navigation module: The module provides service like restaurant location query, information introduction, the routine planning and navigation.
5)User registration module: The terminal users can be waiters or customers
Based on mobile intelligent terminal, this paper discussed the mode of on-line catering reserving and ordering and developed an on-line ordering system based on the mobile terminal. The system can provide multiple services model based on mobile intelligent terminal to support on-line catering
ordering, dish selection, dish reviews and so on. The innovation of this system is the use of smart mobile terminals, which integrates technologies such as wireless communications, dishes recommending, on-line reserving and ordering, dishes scheduling, and restaurants navigation evaluation. The system
can achieve customer focused restaurant services with full range, personalization, and high quality services, and can promote electronic commerce on-line reserving and ordering model
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